Client Data Analysis

Client Data Analysis

Good data is complete, consistent & accurate; a building block that your business depends on and compliance insists on.

Experienced professionals with the right tools to interrogate your data are essential in a range of situations:
  • Resolving operational difficulties; 
  • Identifying demographic trends; 
  • Ensuring your data meets regulatory standards; and 
  • Validating the quality of the underlying client data when faced with a merger or divestment.
Data is frequently:
  • Generated and entered in multiple locations throughout an organisation with no consistency of approach or check on quality.
  • Held in discrete and disconnected systems with no clear overall owner. 
  • An amalgam accumulated over years under different management teams with differing approcahes and often from different systems acquired during corporate transactions.
This approach to managing data is typical in most organisations with the inevitable risks to client service and regulatory adherence because the data is:
  • Incomplete
  • Inaccurate and
  • Inconsistent. 
Resolving such anomalies is of fundamental importance for your business.

How Would You Describe Your Data?

The following are some of the areas to consider in deciding if your data is of the quality that you would wish:
  • Inconsistent use of salutations.
  • A variety of approaches to names and addresses, causing problems with communications.
  • Sort look-up codes that have evolved over time so they follow no single format and make it difficult to find clients.
  • Know Your Client data that you know is incomplete, but you don’t have the tools to analyse the database.
  • Anomalies in the transactional data, for example, that cause record breaks, problems with CGT calculations or embarrassment with your clients.


If you need help contact our team of experienced professionals to discuss your situation.